OPen

Streamline

Type

Coursework for EM.S22

Role

UX Research, Product Design

Team

Team of 4

Year

2023

Concept Video

Concept video
📌 The problem

Waiting is...ugh

🔍 Research

Interviews +
Field Observations

We conducted 20+ user interviews (intercept, sit-downs) and 12+ stakeholder interviews (venue/business owners)
We also conducted 10+ field observations in various venues in Boston
🔍 Research

Findings

🔍 Research

Competitive Landscape

🗣️ Line Interview

How do people feel about our features?

For the betting feature...
For the social aspect...
📐 Design

User Flow

📐 Design

Feature